Heating

Designer Radiators and Heated Towel Rails

Q. How much heat will I need?

All rooms are individual and therefore the heat output required from your selected radiator will vary. It is important you choose the correct radiator to ensure enough heat is generated to keep you comfortable. A sensible tip is to always choose a model with a higher heat output than you require, as this can always be controlled by turning them down.

Q. What is the measurement for heat output on radiators?

All our radiators carry the heat output measured in either: 'o BTU's' (British Thermal Unit) or 'o Watts'. Our BTU calculations use the British Standard of Delta t60c

Q. When buying a radiator what heat output will I need for my room?

It is highly recommended that your installer calculates the BTU requirement for each applicable room, so you can get the maximum heat benefit from your chosen radiator. We strongly suggest this is done before purchasing your radiator.

Q. What radiator designs offer the best heat output?

Basically, the bigger surface area that a radiator has the more heat output will be generated. Another general guide is that painted finishes offer a slightly better heat output than chrome finished items. To optimize the space you have available we offer radiator designs that can be fitted horizontally or vertically. To get additional heat output from the same area, you can also choose options that include multi rows of tubes, panels & columns.

Q. What are the colour options available?

From stock, we offer the most current fashionable colour options across a wide range of products, all of which can be seen in our current brochures. Please note that due to the printing process, the actual colours on the radiators may vary slightly from those shown in our brochures.

Q. Pipe centres

All our dimensional details are published in our current brochures. However, due to manufacturing tolerances, we strongly suggest that your final pipework position is not completed until you actually receive delivery of your radiator.

Q. Can I install an Electric-only radiator?

Where your installation location does not have immediate access to an existing water supply, we can offer purpose made electric-only products for a quick and easy solution to your heating needs. These electric only products are supplied pre filled with an electrical inhibitor solution, and fitted with a compatible heating element.

Q. What are Dual Fuel radiators?

Some of our radiators can also work as dual fuel applications, which means when your main heating system might be turned off in the summer months, you can still operate your radiators electrically if required. Please see our current brochures for suitable models.

Q. What are my Radiator valve options?

Depending on your choice of radiator, we have several styles to choose from, details of which can be found in our current brochures.

Q. Can I fit my own radiator?

Qualified persons should make all electrical and plumbing connections. When fitting radiators with heating elements, the radiator must always be mounted with the element at the bottom with the radiator in the upright position. Failure to do so may result in a fire hazard.

Q. I've installed a radiator and it is only Cold, or not fully heating up.

There are all sorts of reasons why this could be happening.1. First check that you have turned your heating on2. what is your boiler model/type? It may not be big enough to supply the requirements of the additional radiator added (Contact your boiler manufacturer for guidance)3. Has the system water level been topped up adequately to compensate for the new radiator?4. If the pipework is getting hot and the radiator is not. You may have an air lock in the system. Try bleeding the system.5. If the pipework is not getting hot you may have a blockage preventing circulation. Locate the blockage and clear.6. If the radiator only heats up partially, consider the followinga. first check both valves on the sides of the radiator are open, and if a thermostatic valve is fitted, remove the top and check the operating pin moves freely.b. It may be that the water flow is crossing over the bottom of the radiator before the radiator fills, so slow down the return valve side, this will help the filling up of the radiator.c. It is possible to fit a baffle to the inlet on certain types of radiator. The idea of this baffle is to encourage the water flow in a vertical direction thus filling the radiator to allow it to fully heat up. (Please note using a baffle you will need to alter the pipe centres.)d. The boiler may not be big enough for the additional radiator added.(Contact your boiler manufacturer for guidance.)